Office 01728 45 31 46 Mobile 07831 80 94 94 Enquiries@colourbankaldeburgh.co.uk

COLOUR BANK SERVICES LIMITED PRIVACY NOTICE

Colour Bank Services Ltd takes privacy very seriously.  This notice explains how we use the personal information you provide to us in the normal course of our business and that we obtain through third party sources, including how we share it with third parties.

How we use your personal information

We will only use your personal information for the following purposes:

  1. To administer and manage our relationship with you;
  2. To process orders from you for our services and materials;
  3. To deal with any enquiries we receive from you;
  4. To comply with applicable laws, regulations and rules;
  5. To provide you with details of our services;
  6. To notify you of changes to what we do;
  7. For the purposes of recovery of a debt in case of non-payment.

In connection with these purposes, we may share your personal information with third parties that perform services on our behalf, such as business partners (including printing and marketing agents), fraud sharing organisations, in each case within the European Economic Area and the UK.

We may also disclose your personal information to third parties in other circumstances, in particular;

  • If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce or apply our terms and conditions of trading and other agreements;
  • To protect the rights, property, or safety of Colour Bank Services Limited, our customers, or others;
  • In response to a request from a government authority (including regulator); or
  • If we sell or buy any business or assets, in which case we will disclose your personal information to the prospective seller or buyer of such business or assets.

If necessary for debt recovery purposes, we may also obtain additional information about you beyond what is already held on file, from credit reference and tracing agents.

Our legal basis for these uses of your personal information may include that a) it is necessary for our legitimate interests in operating our business and/or providing you with services and materials; and /or b) it is necessary for the performance of contracts to which you are a party with us.

Keeping in touch with you

From time to time we would also like to keep in touch with you, to provide details of any services.  If you do not want to be contacted in this way, please contact enquiries@colourbankaldeburgh.co.uk.

 

Your rights in relation to your personal information

 

You have various rights under data protection law regarding the processing of your personal information, including rights to:

  • Request access to personal information we hold about you and details of our processing of your personal information;
  • Request us to correct inaccurate personal information;
  • Request us to delete personal information in certain circumstances;
  • Receive your personal information in a format suitable for transmission to a third party;
  • Object to and/or restrict the processing of your personal information on certain grounds;
  • Object to the processing of your personal information for direct marketing;
  • Lodge a complaint with the UK information Commissioners Office.

 

You can make a request to us in relation to these rights at any time by contacting us at

enquiries@colourbankaldeburgh.co.uk. Any information to which you are entitled will be provided within a reasonable timeframe, subject to the exemptions stipulated in applicable data protection laws.

 

How long do we retain your personal information?

 

We will not keep your personal information longer than is necessary, taking into account information needed for any guarantee we give on completed works, applicable legal requirements and limitation periods.

 

How to contact us

 

If you have any queries about how we use your personal information, you can contact us at any time via email at

enquiries@colourbankaldeburgh.co.uk, or by post to Colour Bank Services Ltd, Office C, 152, High Street, Aldeburgh, Suffolk IP15 5AX.